About the Centre

Introduction

DICTS (Formerly CCIS/POLYICT) is a support/service department was establish in 2004 (with collaboration from the Belgium government through VVOB) to propel the then Kenya Polytechnic into the modern technological arena through adoption of ICT in management, teaching and learning.
With the ongoing changes taking place within the institution as a result of transition to Technical University, DICTS is also undergoing a metamorphosis to ensure that it remains the driving force in the institution’s transformation. DICTS offers ICT support to management, administrative and academic departments /sections within the institution to ensure that data flows efficiently and machines run reliably. DICTS also works closely with technicians supervising computer laboratories in various departments). All the directorate’s activities are coordinated from the ICT CENTRE, which was established to offer centralized ICT services to the whole Institution.

Vision Statement

To be the premier provider of innovative, integrative ICT products, solutions and services in of support research and teaching and learning activities

Mission Statement

To deploy, support and develop innovative, quality and sustainable ICT solutions and services that meet the dynamic learning, teaching, research and management needs of the University.

Motto

”Keeping the machines running and data flowing”

Core Values

• Integrity and Social responsibility: We embrace the highest standards of ethical behaviour and transparency of our actions services.
• Passion – we work with pride, enthusiasm and dedication in all that we do.
• Respect – we care for our team members, clientele, partners and suppliers with mutual respect and understanding while recognizing the significance of diversity.
• Communication: ICT ensures communication is open, accurate and timely through information-sharing and engaging in plainly explaining the expected outcomes of ICT services.
• Teamwork – ICT promotes and supports a diverse, yet unified, team and thus enabling us to work together successfully. Combining the quality and expertise of our staff to deliver optimum solutions.
• Partnership : The success and delivery of quality products, services and solutions are dependent upon the joint ventures created with all of our internal and external stakeholders. This will ensure that the ICT outputs are directly focused on satisfying the needs of all involved.

Mandate

• To provide of centralized ICT services for educational, research, commercial, and cultural- social activities through – internet, maintenance, data storage, network infrastructure installation and maintenance, refurbishment of computer labs.